We can't forget Carlos for always making sure we were well attended to. Love you all at Secrets!! See you soon!!! Lori and Barb P.S. Please check in with Nirvana for your next trip and we promise they won't disappoint. Which isn't easy with a swimout and two women under one roof! LOL. Who kept a smile on her face, while keeping our room in tip top shape. Last but certainly not least was our terrific cleaning gal, Ana Jarely. Monce went out of her way to make a difficult dinner situation possible for us. ![]() Francisco had you laughing and made great suggestions off the menu. The restaurants were all great, but Caper's stood out because of Francisco. They even remembered how we liked our drinks and food. They were constantly checking in to make sure we had everything we needed. Wanted to give a big shout out to our amazing poolside servers, Alfonso, Mario and Omar. The Preferred Swimout is amazing!! Our butler Nirvana, catered to our every need with a smile on her face. My cousin and I came for our fifth visit. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for Hyatt CleanComplete Verification™ in your favorite browser. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any Hyatt property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24-hour room service, daily refreshed mini-bars, entertainment and Unlimited-Luxury(R).
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